Refund policy
Returns & Refunds
We want you to be happy with your ScrubFlow purchase.
We accept return requests within 30 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and in its original packaging.
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the item so we can assist you.
To request a return, contact:
Please do not send products back without contacting us first.
Once your return is received and approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Original shipping charges are non-refundable unless the product arrived damaged, defective, or incorrect.